McDonald's UK and Ireland CEO Alistair Macrow defended the company's handling of sexual harassment allegations, asserting that internal measures are effective. However, these claims follow a significant legal action filed by over 700 former McDonald's employees, aged 19 or younger at the time of their employment, alleging a range of workplace abuses including discrimination, harassment, and homophobia. The allegations span more than 450 restaurants.
Macrow informed MPs that 29 employees were dismissed for sexual harassment in the past year, amid a total of 75 allegations and 47 cases of disciplinary action. He further stated that a new employee reporting channel has been implemented, resulting in increased dismissals. He also disclosed 15 franchisees had departed over under-performance, six citing issues with employee practices.
The CEO emphasized the company's commitment to creating a "secure, safe workplace" where employees feel respected and included. He maintains that the measures put in place are proving successful.
Despite the company's response, former employees detailed concerning experiences. One, identified only as Matt, highlighted a climate of fear among colleagues, citing inappropriate managerial behavior. Another former employee, Claire, recounted a shift manager's alleged demand for sexual favors in exchange for additional shifts.
The scrutiny of McDonald's comes as part of a wider inquiry into labor practices within the fast-food industry. A previous BBC report unearthed similar allegations of sexual assault, harassment, racism, and bullying. The company has subsequently engaged PricewaterhouseCoopers (PwC) for an audit of its restaurants.
McDonald's acknowledged the seriousness of misconduct and harassment. A spokesperson emphasized the company's dedicated team and ongoing efforts to enhance safeguarding, awareness, and training programs, aiming to establish a safer work environment. They maintain confidence that their initiatives constitute substantial progress in addressing these issues.
